Frequently Asked Questions
Everything you need to know about our organic supplements, pure copper drinkware, UK shipping, returns & safety certifications.
Soursop Liquid Extract Drops
What is Soursop and what does the 10-in-1 formula contain?
Elvaroot Soursop Bitters Liquid Drops is a multi-herbal extract supplement combining ten plant based ingredients in a 60ml liquid drop format. The formula includes Soursop Leaf Extract, Irish Sea Moss, Moringa, Turmeric, Organic Black Cumin Seed Oil, Ashwagandha, and Oregano, plus additional botanicals. It is Vegan, Non-GMO, and Halal certified.
How do I take the Soursop Drops and what is the dosage?
Take as directed on the product packaging. The formula is an oral liquid taken by dropper. One 60ml bottle provides approximately a 30-day supply when used at the recommended daily amount. We recommend incorporating it into your morning routine for consistency.
Who is this product suitable for?
The Soursop Drops are designed for adult men and women who wish to incorporate a herbal supplement into their daily routine, particularly those following vegan or plant-based lifestyles, and those seeking a Non-GMO herbal supplement. Not suitable for: pregnant women, breastfeeding women, newborns, or children. If you are taking medication or have an existing medical condition, consult a qualified healthcare professional before use.
Can I take the drops if I'm on medication?
If you are taking any prescription medication or have an existing medical condition, please consult your GP or a qualified healthcare professional before starting any new supplement. Herbal ingredients can sometimes interact with certain medications.
How long does a bottle last and what is the shelf life?
Each 60ml bottle provides approximately 30 days of supply at the recommended daily dose. The product has a 24-month shelf life when stored correctly. Store in a cool, dry place away from direct sunlight.
How soon will I see results?
Natural supplements work differently for everyone. Some customers notice a difference within a few weeks; others find it takes longer. We recommend committing to a consistent routine and completing at least one full bottle before assessing results. Our bundle packs offer better value for those wanting to continue long term.
Pure Copper Water Bottle
Is it safe to drink from a copper bottle?
Yes, when used correctly. Our bottles are made from 100% pure copper with no lining, lacquer, or coating. The traditional Ayurvedic practice of drinking copper stored water (known as Tamra Jal) has been used for centuries. Scientific studies have shown copper significantly reduces harmful bacteria in stored water. Use for plain still water only, avoid acidic liquids in copper.
What sizes are available for the copper bottle?
Our hand-hammered copper bottles are available in three sizes: 500ml (travel and children), 800ml (our most popular everyday size), and 950ml (gym and all-day hydration). All are leak-proof, BPA-free, and eco-friendly.
How do I clean and maintain my copper bottle?
Clean weekly by rinsing with a mixture of warm water, a tablespoon of lemon juice, and a pinch of salt. Shake well, leave for 5 minutes, then rinse thoroughly with plain water. Do NOT place your copper bottle in a dishwasher. The natural darkening (patina) that develops over time is normal, it is a sign of genuine pure copper and is not harmful.
Can I put any liquid in the copper bottle?
We recommend using your copper bottle for still water only. Avoid storing acidic liquids such as lemon juice, fruit juices, milk, or carbonated drinks. For the traditional Tamra Jal practice, fill with water overnight and drink first thing in the morning.
Does a copper bottle keep water hot or cold like a flask?
No. Unlike an insulated stainless steel flask, a solid copper bottle does not have vacuum insulation, so it does not keep drinks hot or cold for extended periods. It is designed for the traditional practice of storing water at room temperature.
Can I put hot water or hot beverages in it?
We recommend room-temperature or cool water only. Very hot liquids are not recommended, as copper conducts heat quickly and the bottle exterior can become hot to the touch.
Is the copper bottle covered by a warranty?
Each bottle is quality-checked before dispatch. If you receive a bottle with a manufacturing fault, contact us at elvaroot2@gmail.com within 30 days of delivery for a replacement or refund, in line with our returns policy.
Will the outside of the bottle tarnish or change colour?
Yes, the exterior may naturally darken over time with handling and air exposure, this is a normal characteristic of pure copper and does not affect safety. It can be gently polished with a copper cleaner if you prefer a brighter finish.
Pure Copper Glass & Tumblers
What is a copper glass used for?
A copper glass (or copper tumbler) is used the same way as our copper bottle for storing and drinking still water at room temperature, following the traditional Ayurvedic Tamra Jal practice.
Is the copper glass food-safe?
Yes. Like our copper bottle, the glass is made from 100% pure copper with no internal lining or lacquer coating.
Can I use the copper glass for hot drinks like tea or coffee?
We recommend using it for still water only, at room temperature. Avoid hot beverages, acidic drinks (citrus juices, soft drinks), milk, or alcohol, as these can react with copper.
How do I clean the copper glass?
Rinse with warm water, a little lemon juice, and a pinch of salt weekly, then rinse thoroughly with plain water. Do not use a dishwasher or abrasive scrubbers.
What size is the copper glass and does it come with a matching bottle?
Please check the product page for current size and set details, as options may vary. It pairs well with our copper bottle for a matching drinkware set.
Pure Copper Magnetic Bracelet
What is the copper bracelet made from?
The bracelet is made from copper, often finished as an adjustable cuff or linked design. Please check the specific product listing for exact purity and finish details.
Do copper bracelets have health benefits?
Copper bracelets have been worn traditionally for generations, and some people wear them by personal preference or habit. However, we do not make medical claims, there is no robust scientific evidence that wearing a copper bracelet treats or prevents any medical condition such as arthritis or joint pain. If you have a medical concern, please consult a qualified healthcare professional.
Will the bracelet turn my skin green?
Copper can react with skin oils and moisture, and some wearers notice mild, temporary skin discolouration (a harmless greenish mark) or slight skin sensitivity. This is a normal reaction to copper and washes off with soap and water. If you have known metal sensitivities, we recommend caution.
How do I clean and store the copper bracelet?
Wipe with a soft, dry cloth after wear. To clean, use a mild copper polish or the lemon-and-salt method used for our other copper items, then dry thoroughly. Store in a dry place, away from moisture, to slow natural tarnishing.
What sizes are available?
Please refer to the product page for available sizing, most of our copper bracelets are designed as an adjustable open cuff to fit most wrist sizes.
Shipping & Returns
How long does UK delivery take?
Standard UK delivery takes 3-5 working days. You will receive a tracking link via email once your order is dispatched. For urgent orders, please contact us at elvaroot2@gmail.com.
What is your returns policy?
We offer a 30-day returns policy only for damaged or faulty products. If your product arrives damaged or is faulty upon receipt, please contact us at elvaroot2@gmail.com within 30 days of delivery. We will arrange a refund or replacement after verification. For hygiene and safety reasons, opened or used supplement products cannot be returned for any other reason.
Do you ship internationally?
Yes. We offer free shipping on all orders to UK mainland. We also deliver across Europe, however shipping rates vary depending on the country.
Safety & Certifications
Are Elvaroot products Halal certified?
Yes. All Elvaroot supplements are Halal certified. Our products are also fully Vegan and free from all animal-derived ingredients. We do not use gelatin in any formulas, our upcoming gummies will use plant-based pectin rather than gelatin.
Are the products independently lab tested?
Yes. Every batch of our supplements undergoes independent third-party laboratory testing for purity, heavy metals, microbial contamination, and potency. Lab certificates are available upon request email elvaroot2@gmail.com.
Are your products Non-GMO and free from artificial additives?
Yes. All Elvaroot products are Non-GMO. Our botanicals are sourced from trusted suppliers who adhere to non-GMO standards. Our formulations contain no artificial colours, flavours, or preservatives.