Privacy Policy

Your privacy matters to us.

At Elvaroot, we believe transparency should apply to more than just our products. It should also apply to how we collect and use your personal information.

This Privacy Policy explains what information we collect, why we collect it, how we protect it, and the choices you have.

1. Information We Collect

When you shop with Elvaroot, contact us, or use our website, we may collect information such as:

• Your name
• Email address and telephone number
• Billing and delivery details
• Order and purchase information
• Payment and transaction details
• Information you provide when contacting us

We only collect information that is reasonably necessary to provide and improve our business and services.

2. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Take payments and send order updates
• Respond to questions and provide customer support
• Improve our website, products, and customer experience
• Prevent fraud and protect our business
• Meet our legal and accounting obligations

We do not collect personal information simply because we can. We use it for clear and legitimate business purposes.

3. Payments

Payments are processed through trusted third-party payment providers.

Your payment information is handled securely by the relevant payment provider, and we do not normally get any of your full card details.

4. Who We Share Information With

To run Elvaroot, we may need to share limited information with trusted service providers, such as:

• Payment providers
• Delivery and fulfilment partners
• Website and e-commerce providers
• Customer service and email platforms
• Analytics and marketing services

We only share information where it is necessary for the service being provided, to meet a legal obligation, or to protect our legitimate interests.

We do not sell your personal information nor we store it.

5. Cookies

Our website uses cookies and similar technologies to provide essential website functions, remember your preferences, understand how our website is used, and improve your experience.

Some cookies are necessary for the website to work. Others may be used for analytics or marketing.

Where required, we will ask for your consent before using non-essential cookies.

You can also manage cookies through your browser settings or our cookie preferences tool.

6. Marketing

If you choose to hear from Elvaroot, we may send you emails about new products, offers, launches, and brand updates.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us.

We respect your choice and will not continue sending marketing communications where you have asked us to stop.

7. How We Protect Your Information

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or disclosure.

While we take security seriously, no online system can be guaranteed to be completely secure.

8. How Long We Keep Your Information

We keep your personal information only for as long as necessary for the purposes described in this policy.

Certain information may need to be retained for longer where required by law, tax, accounting, fraud prevention, or other legitimate business requirements.

When information is no longer required, we will securely delete or anonymise it where appropriate.

9. Your Rights

Under applicable UK data protection law, you may have the right to:

• Request access to your personal information
• Ask us to correct inaccurate information
• Request deletion of your information in certain circumstances
• Ask us to restrict how we use your information
• Object to certain uses of your information
• Withdraw consent where we rely on your consent
• Request a copy of certain information in a portable format

To exercise your rights, simply contact us using the details below.

We may need to verify your identity before processing certain requests.

10. Children's Privacy

Our website and products are intended for adults. We do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

11. Third-Party Services

Our website may contain links to third-party websites or services.

These websites have their own privacy policies, and we are not responsible for how they collect or use your information.

12. International Data Transfers

Some of the service providers we work with may process information outside the United Kingdom.

Where this happens, we take appropriate steps to ensure your personal information continues to receive protection in accordance with applicable data protection laws.

13. Changes to This Policy

We may occasionally update this Privacy Policy to reflect changes to our business, services, technology, or legal requirements.

When we make changes, we will update the date at the top of this page. We encourage you to review this policy from time to time.

14. Contact Elvaroot

If you have any questions about this Privacy Policy or how we handle your personal information, we’re happy to help.

Elvaroot Legal business name: MAK GLOBE LTD
Email: elvaroot2@gmail.com